Frequently Asked Questions
Where are your fruit and vegetables grown?
We aim to grow (on our six acre smallholding) the majority of what we sell. However, if we need to buy in additional produce we will always buy in from a certified organic producer. For example, if a customer requests produce we cannot grow, such as kiwis or oranges, we will source it from elsewhere.
Is everything you grow/sell organic?
Yes, we are totally committed to organically grown produce. So 100% of everything we grow and sell is certified organic.
Where do you deliver and when?
If you live in the Newcastle, the Coast or South East Northumberland areas your box will be delivered on a Thursday.
If you live in Hexham, Ponteland or the Tyne Valley areas your box will be delivered on a Friday.
Can I have my fruit and veg boxes delivered to work?
Yes, this is a popular request and we deliver a number of boxes to customers’ place of work.
How do I choose which fruit and veg I get?
The boxes on the website are made up by ourselves and we aim to fill them with seasonal produce. After you order your first box you will have the option of going onto our mailing list - if you choose to opt in then you will receive a weekly email with a list of the fruit and vegetables available that week. You can then choose between a box made up by ourselves or you can create your own box from the options available.
Is there a discount for my first box?
Our aim is to produce top quality produce and then sell our fruit and vegetable boxes at very competitive prices, our prices compare favourably with both regional and national vegetable box deliveries. Therefore, we do not offer any price incentives to get people to buy their first box.
Do I need to buy a box every week?
No, there is no weekly commitment to buy a box. Our customers decide when they want to purchase a vegetable box.
Is there a minimum order?
The minimum order price is £20.00.
How much does delivery cost?
There is no delivery charge.
What if I am not at home when the delivery is made?
We will leave the box in a safe place.
Do you use plastic for packaging?
No plastic is used for packaging vegetables, herbs or fruit. However, our pork is vacuum packed.